Virtual Assistant MOOC – E+ online courses

Course Content

Module 1: Establishing yourself as a Virtual Assistant (VA)

Welcome !
Introduction
What is the role of a VA?
First steps on the way to becoming a VA
How to build your portfolio
How to get your first clients
Inspiration for new VAs
Summary

Module 1: Self-promotion and finding clients

Module 1: Entrepreneurial skills

Module 1: Remote work organization

Module 1: Green digital practices

Module 2: Administrative assistance

Welcome to Module 2
Introduction

00:00
Requirements to become an administrative assistant

00:00
Administrative assistant vs personal assistant

00:00
What does an administrative assistant do?

00:00
Automation

00:00
Automation basics

00:00
Newsletter management

00:00
Summary

00:00

Module 2: Copywriting

Module 2: Community management

Module 2: Event management

Module 2: Customer service

Module 3: Webdesign and website management

Module 3: Tech savy VA

Module 3: Video editing

Module 3: Audio editing

Module 3: Introduction to advanced digital content creation

Before you finish the course…

Course Content

Module 1: Establishing yourself as a Virtual Assistant (VA)

Welcome !

Introduction

What is the role of a VA?

First steps on the way to becoming a VA

How to build your portfolio

How to get your first clients

Inspiration for new VAs

Summary

Module 1: Self-promotion and finding clients

Introduction

How to overcome the fear of promoting yourself

Tips for a good online presence

Networking for beginners

How to maintain your network and your client pool

Summary

Module 1: Entrepreneurial skills

Introduction to the topic

Understanding what it means to be entrepreneurial as a virtual assistant

Entrepreneurial thinking and skills

How to gain entrepreneurial skills

Ways to expand your personal network

Summary

Module 1: Remote work organization

Introduction

Does remote work affect productivity?

Challenges of remote work

Work-Personal life balance

Distractions and lack of motivation

Overcoming distractions and lack of motivation

Ways to be efficient

Summary

Module 1: Green digital practices

Introduction

What is your impact as a VA?

How to decrease the impact of digital activity on the ecosystems

Ways to create a sustainable website

How can I avoid greenwashing and evaluate the environmental impact of my digital project?

Summary

Module 2: Administrative assistance

Welcome to Module 2

Introduction

Requirements to become an administrative assistant

Administrative assistant vs personal assistant

What does an administrative assistant do?

Automation

Automation basics

Newsletter management

Summary

Module 2: Copywriting

Introduction

Profile of the copywriter

How to create a portfolio and become a copywriter

How to become a copywriter

Copy: What does it look like?

Summary

Module 2: Community management

Introduction

Relevance of a community manager

Role and responsibilities of a community manager

Ways to engage and keep someone online

Analysis tools and research methods to define/quantify the value of a community

Challenges in community management

Do’s and don’ts + real social media examples of great communities

Summary

Module 2: Event management

Introduction

Event planning checklist

Out-of-the-box sustainable ideas to upgrade our event

Dealing with a crisis

Summary

Module 2: Customer service

Introduction

General view of a customer service

Skills and techniques to achieve successful customer service

Asking for feedback

Managing a difficult customer

Summary

Module 3: Webdesign and website management

How can I avoid greenwashing and evaluate the environmental impact of my digital project? 

No-code solutions for web design